Terms of Sales
GENERAL CONDITIONS OF PURCHASE AND USE
1.INTRODUCTION
This document (and any document mentioned below) establishes the general conditions of use of this website (www.training-collar.store) as well as the general conditions of purchase of products through the latter (here - after the "Conditions").
Please read these Terms, our cookie policy and our privacy policy (hereinafter the “Data Protection Policies”) carefully before using this website. By using this website or placing an order on it, you agree to be bound by these Terms and our Data Protection Policies. If you do not agree to all of the Data Protection Terms and Policies, please do not use this website.
These Conditions are subject to change. It is your responsibility to consult them regularly, as the applicable conditions will be those in force at the time of use of this website or of the conclusion of the Agreement (as described below).
For any questions regarding the Conditions or the Data Protection Policies, please contact us by completing the form provided for this purpose.
2. OUR DETAILS
This site is the property of the company:
IPET SARL-LONDON
364-366 Fulham Rd,
Kensington,
London SW10 9UU
United Kingdom
service@cmonami.net
3. YOUR DETAILS AND YOUR VISITS TO THE WEBSITE
The information or personal data that you provide to us will be processed under the Data Protection Policies. By using this website, you agree to the processing of this information and contact details and you declare that all the information or contact details provided are true and accurate.
4. USE OF OUR WEBSITE
By using this website and placing orders on it, you agree to:
- Use this website only for the purpose of consulting or placing legally valid orders.
- Not place false orders or If we have reason to believe that suchorder has been placed, we will be allowed to cancel it and notify the relevant authorities.
- Provide us with your true and correct email address, mailing address and / or other contact information. Likewise, you authorize us to use this data so that we can contact you in the context of your order, if applicable (see our privacy policy).
- You will not be able to place an order if you do not provide us with all the required data. By placing an order on this website, you affirm that you are over 18 years of age and that you have the legal capacity to enter into contracts.
5. AVAILABILITY OF SERVICES
The delivery service for the products offered on this website is only available in mainland France.
If you wish to order products from a member country of the European Union other than France via this website, you have the possibility to do so.
6. VALIDATION OF THE CONTRACT
To order, you must follow the online purchase procedure and click on "Authorize payment". You will then receive an email confirming that your order has been taken into account (hereinafter the “Order Confirmation”). You will also be notified by email of the shipment of your order (hereinafter the "Shipment Confirmation"). An electronic ticket stating the details of your order will be attached to the Dispatch Confirmation (hereinafter the "E-ticket").
7. AVAILABILITY OF PRODUCTS
All product orders are subject to product availability. In this sense, in the event of supply difficulties or if the products are no longer in stock, we reserve the right to inform you about the possibility of ordering replacement products of the same or better quality or value. . If you do not wish to order these replacement products, we will reimburse you for any amount paid.
8. REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and to replace or modify any content or information on this website. While we will always do our best to respond to all orders as effectively as possible, exceptional circumstances may arise such as a manufacturing or stock issue or payment incident, and may require us to refuse to process an order after have sent you the Order Confirmation. We reserve this right at any time. In this case, if payment has already been made, we will reimburse you for all amounts paid, including delivery costs, as soon as possible, using the same method of payment as the one you used during the transaction. In any case, this reimbursement will not involve any costs at your expense.
We cannot be held responsible, towards you or any other third party, for the withdrawal of a product from this website, the withdrawal or modification of any material or content appearing therein, or the non-processing of an order. in the cases referred to above, after sending the Dispatch Confirmation.
9. DELIVERY
Subject to the provisions of clause 7 above relating to product availability, and except in exceptional circumstances, we will endeavor to deliver the product (s) appearing on the Dispatch Confirmation to you before the deadline indicated on the same. Dispatch confirmation or, if no date is indicated, within the indicative timeframe given when choosing the delivery method, and, in any case, within a maximum period of 30 days from the date of the Order Confirmation .
Delays may nevertheless occur in the event of unforeseen circumstances or for reasons related to the place of delivery.
As for the virtual gift card, it will be delivered to you on the date you indicated to us when placing the order.
If we are unable to meet the delivery date for any reason, we will notify you and offer you either to continue the purchase process with a new delivery date, or to cancel your order and refund you the full amount you paid. Please take into account that no home delivery is made on Saturdays, Sundays or holidays, except in the case of the virtual gift card, which will be issued on the date you have indicated to us.
For the purposes of these Conditions, the “delivery” will be considered as having been made, or the order will be considered as having been “delivered”, at the time when you or a third party that you have designated become in physical possession of the products, which will materialize. by signing the acknowledgment of receipt of the order to the delivery address you have given us.
The virtual gift card will be considered as having been delivered in accordance with the provisions set out in the conditions of use of the gift card and, in any case, on the date of dispatch of this card to the email address you have given us.
10. IMPOSSIBILITY OF DELIVERY
If it is not possible to deliver your order, we will do our best to find a safe place to drop off your package. If we cannot find a safe location, your order will be returned to our warehouse. We will also leave you a notice telling you where your order is and how to proceed with a new delivery.
If you are not at the delivery location at the agreed time, please contact us to arrange delivery at a later date.
If the order has still not been delivered, for reasons which are not attributable to us, after a period of 30 days following the date on which your order was available for delivery, we will consider that you wish to put a term of the Contract and it will be terminated. As a result of the termination of the Contract, we will reimburse you for all amounts paid, including delivery costs (with the exception of the additional costs associated with choosing a delivery method other than the ordinary and cheapest delivery method. that we offer), as soon as possible and, in any case, within 14 days from the time the Contract is considered to be terminated.
Please note that we will be authorized to charge you for any additional transport costs inherent in the termination of the Contract.
This clause does not apply to the virtual gift card, the delivery of which is governed by the provisions provided for in the conditions of use of the gift card.
11. INSTANT DELIVERY
Once you have chosen to pick up your order in store and the store you have selected has the "Instant Delivery" service, your order can be delivered before the dates indicated on the website.
Once the "Instant Delivery" service has been implemented by the store for your order, and once it has been prepared, we will contact you to let you know that it can be picked up. You can pick up your order in person (showing the order number and identification) or a third party can represent you and pick up your order for you. In the latter case, the person you have appointed must present the order number and an identity document.
With regard to distance selling, the provisions of this article apply as soon as your order is placed via the "Instant Delivery" service, subject to any other applicable regulations.
12. PRE-ORDER OF PRODUCTS
Pre-ordered products posted on the web page as "Pre-Order" may be subject to longer delivery times than other orders. These delivery times will be mentioned on the website, but the products will in any case be delivered within a maximum period of 30 days from the date of the Order Confirmation.
Orders containing both standard and Pre-Ordered products (“Mixed Orders”) may be delivered separately and at different times.
As soon as the Pre-Ordered products have been prepared, we will notify you of their shipment by
sending a Dispatch Confirmation.
You have the right to withdraw from the contract within 60 days from the date on which you or a third party other than the carrier you have designated takes physical possession of the products without giving any reason. In the event of mixed orders, the withdrawal period expires after 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the last product ordered.
The above provisions are without prejudice to the contractual right of withdrawal of 30 days from the date of Confirmation of shipment from which you benefit for each of the products which can be delivered separately in the event of mixed orders.
If you make a purchase of a Pre-Ordered product, all provisions of these Terms will also apply to you.
13. PRICE AND PAYMENT
The price of the products will be that indicated at all times on our website, except in cases of obvious error. Errors may occur despite our best efforts to ensure that the prices quoted on the website are correct. If we detect an error in the price of the product (s) you have ordered, we will inform you as soon as possible and offer you either to confirm your order at the correct price or to cancel this order. . If we are unable to contact you, the order will be considered canceled and we will refund you the full amount paid.
We are under no obligation to sell a product at an incorrect lower price (even after sending you an Order Confirmation), if the error is manifest and unambiguous and you are reasonably able to identify it as such. .
The prices displayed on our website include VAT but exclude delivery costs, which will be added to the total amount payable, as established in our buying guide (see the "Shipping" section). Prices can be changed at any time. However, no change will affect orders for which a Dispatch Confirmation has already been sent, with the exception of the cases described above.
After choosing all the products you want to buy, they will be added to your shopping cart. We will then process your order and you will be prompted to make payment. To this end, you must follow the various stages of the purchasing process by indicating or verifying the information required for each of them.
During the purchase process, you always have the possibility to modify the data relating to your order before proceeding to payment. The buying process is explained in detail in our buying guide.
In addition, if you are registered as a user in our system, all data relating to the orders you have placed with us are available in the "My account" section.
You can make the payment using the following payment methods: Credit Card, Visa, Mastercard, American Express and Apple Pay as well as through PayPal.
The data on your card will be encrypted to reduce any risk of unauthorized access. Once your order has been placed, we will request a credit card pre-authorization to ensure that you have sufficient funds to complete the transaction. The corresponding amount will be debited from your card when the products which are the subject of your order leave our warehouse, with the exception of orders placed through electronic devices available in certain Michett stores in France and paid at the cash register. store, for which the amounts will be debited when using your card in these stores.
If you make the payment through Paypal, the charge will be taken when we confirm the order.
By clicking on "Authorize payment", you confirm that the credit card belongs to you or that you are the legitimate holder of the gift card or voucher.
Credit cards are subject to validity checks and authorization from the card issuing body. If we do not receive the required payment authorization, we will not be liable for the delay or failure to deliver the products and we will not be able to enter into a Contract with you.
An invoice in electronic format will be made available to you on our website in the section
"My Account", which you agree to.
Please note that the option "change size or color" will only be available if one of the
The following payment methods were used: American Express, Mastercard, Visa and Apple pay.
14. PURCHASE OF PRODUCTS AS A GUEST
The site also offers you the option of purchasing products as a guest. Under this purchasing method, you only have to provide the data necessary to process your order. At the end of the purchase process, you are prompted to register as a user or continue as an unregistered user.
An invoice in electronic format will be available by clicking on the PDF document appearing in the email confirming your order.
15. VALUE ADDED TAX
Purchases made via this website are subject to value added tax (VAT) at the rate legally in force on the day of the sale.
16. EXCHANGE / RETURN POLICY
Legal right of withdrawal
- Right to retract
The withdrawal period expires after 60 days from the date on which you or a third party other than the carrier that you have designated comes into physical possession of the products or, in the case of several products forming part of the same order but delivered separately, after 14 days from the date on which you or a third party other than the carrier you have designated comes into physical possession of the last product ordered.
To exercise your right of withdrawal, please inform Michett of your decision by an unequivocal written statement (including by e-mail or post). You can contact us by:
IPET SARL-LONDON
364-366 Fulham Rd,
Kensington,
London SW10 9UU
United Kingdom
service@cmonami.net
You also have the option of using the attached withdrawal form, although this is not mandatory.
In order to comply with the withdrawal period, you just need to inform us of your decision to exercise your right of withdrawal before the expiry of this withdrawal period.
- Effects of withdrawal
If you decide to withdraw from the Contract, we will reimburse you for all amounts paid, including the costs of delivery to the place of original delivery (with the exception of the additional costs associated with choosing a delivery method other than the delivery method. standard delivery, the cheapest that we offer), as soon as possible and, in any case, within 14 days from the day on which we are informed of your decision to withdraw from this Contract.
The refund method will be the same as the payment method you used during the initial transaction. In any case, this reimbursement will not involve any costs at your expense. Regardless of the foregoing, we may defer the refund until we have received the returned products or you have provided us with proof of the return thereof, whichever is earlier.
Please return the products in question or return them to one of the Michett stores located in France without abnormal delay, and, in any case, within 60 days of the communication of your decision to withdraw from this Contract according to the terms below. The deadline is met if you return the products to us before the expiration of the 60-day deadline.
Except in cases where you deliver the products to one of the Michett stores located in France or if you use the return service at a drop-off point or post office organized by us, the direct costs incurred following the return of the items products will be at your expense.
Your responsibility is only engaged with regard to the depreciation in the value of the products resulting from handling other than those necessary to ensure the nature, characteristics and functioning of the latter.
- 16.2 Right of contractual withdrawal
In addition to the legal right of withdrawal granted to consumers, mentioned in clause 17.1 above, you have the option of returning any product to us (with the exception of the products mentioned in clause 17.3 below, for which the right of withdrawal is excluded) within 60 days from the date of confirmation of shipment of the order.
In addition, the return of the gift card is governed by the provisions set out in the conditions of use of the gift card.
In the event of a return of products made under the contractual right of withdrawal after expiry of the statutory withdrawal period, the refund will only relate to the amount paid for these products. Shipping costs will not be refunded to you.
You can exercise your right of withdrawal under the provisions of clause 17.1 above. However, if you inform us of your decision to withdraw from the Contract after the expiration of the statutory withdrawal period, within a period of 30 days from the date of Confirmation of Shipment of the order, you must in all cases return the products to us so that we receive them within 30 days from the date of Confirmation of Shipment of the order.
- 16.3 Common provisions
You will not have the right to withdraw from the Contract if it relates to the delivery of one of the following products:
1.Customized products
2.CD / DVD without their original packaging
Goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
Your right to withdraw from the Contract will apply only to products which are returned under the same conditions as those in which you received them. No refund will be granted if the product has been used after having been opened, if it is not in the same conditions as at the time of delivery or if it has been damaged. You are therefore requested to take good care of the product (s) in your possession. Please return products using or including their original packaging, instructions and any other documentation, if any, that came with these products.
In addition, the return of the gift card is governed by the provisions set out in the conditions of use of the gift card.
In the event of withdrawal from the Contract, the corresponding products must be returned in one of the following ways:
- Returns to a drop-off point or post office:
If you have purchased products as a guest, you can request a return to a drop-off point or post office using the web link provided in the order confirmation email.
After checking the details of your order, you will receive an email with a label to stick on the package which will allow you to drop off your package at the designated drop-off point or post office.
Neither of the two above-mentioned options (i) and (ii) entail any additional cost at your expense.
If you do not wish to return your product using one of the two free options available to you, then you will bear the cost of the return. In this case, you must send the product to be returned along with the printed version of the E-ticket attached to the Dispatch Confirmation.
Please note that if you decide to make the return through the "cash on delivery" option for shipping costs, we may claim any costs incurred in this regard from you.
After examining the returned product, we will tell you whether or not you are entitled to a refund of the amounts paid. The delivery costs will be reimbursed if the right of withdrawal is exercised during the legal period and if all the products in question are returned. The refund will be made as soon as possible and, in any case, within 14 days of the date on which you inform us of your decision to terminate the Contract. Regardless of the foregoing, we may defer the refund until we have received the returned products or you have provided us with proof of the return thereof, whichever is earlier. The refund method will always be the same as the payment method for your purchases.
The risks and costs associated with returning the products will be at your expense, as indicated above.
For any questions, please contact us by completing the form provided for this purpose or by dialing the following number: adam.zhuang1986078@yahoo.com.
Please note that, following the delivery of your order, in the event of exercise of your legal or contractual right of withdrawal and if you are the one who organizes the transport of the returned products, and this without using the return service offered by us , we will not be able to assume the risk linked to the return of the products if it results from causes not attributable to Michett.
You are also reminded that you are responsible for the content of returned packages as long as you do not use any of the options offered by Michett. In the event of an error in the contents of the returned package, not attributable to Michett, if it is possible to organize the return of the package to you, we can charge you the corresponding costs.
In any case, nothing in this clause will prejudice your legal rights.
- Returns of defective products
If you believe that the product does not comply with the Contract at the time of delivery, you must contact us immediately using the form provided for this purpose, indicating the characteristics of the product in question and the nature of the defect; you can also call us at 688 388 834 (Non-surcharged call, excluding any cost depending on your operator), we will then tell you what to do.
We will examine the returned product in detail and notify you by email, within a reasonable period of time, whether the product is exchangeable or whether it is entitled to a refund (if applicable). We will proceed with the refund or exchange of the product as soon as possible and, in any case, within 60 days from the date on which we have confirmed to you by email that you are entitled to the refund or exchange for the product in question.
If a defect or damage is found, the returned products will be subject to a full refund, including the delivery costs you have paid and the costs incurred for the return. The refund method will always be the same as the payment method for your purchases.
All the rights which you benefit by virtue of the regulations in force are preserved in all cases.
17.5. "Change of size or color"
Not withstanding the provisions of article 17.1, if you consider that the size or color of the article you have purchased does not suit you, regardless of your legal and contractual rights of withdrawal, you can request a change of this article within the "RETURNS AND EXCHANGES" section of "My Account" on the website, and select the size or color for which you wish to change the first item purchased, provided (i) that it is the same item, (ii) that the price is the same or higher than the first item purchased (in this case, the price difference will not be at your expense) and (iii) that certain means of payment have been used (for more than information, please see article 14 of these general purchasing conditions). Please note that this feature will only appear when the above conditions are met.
Once the size and / or color change request has been made and the return method selected, you can return the item to any Michett store in France with the same department as the one from which the product you originated. wish to return or to the drop-off point or post office that you have agreed. You must always return the product as soon as possible and in any case within a maximum period of 60 calendar days from the request for change on the website. Neither of these two options will result in any additional cost to you.
In the event of a return to one of the Michett stores in France, you must present the item along with the E-ticket attached to the shipping confirmation email for your order. If you choose to return the product to a drop-off point or post office, you must return the product in its original packaging, following the instructions given in the “RETURNS” section of this website.
Whether you have chosen the return to one of the Michett stores in France or to a drop-off point or post office, we will send the new order for the product for which you have selected a new size within 2-3 working days from the request for change and in any case within a maximum period of 60 days from that date. This option will not present any additional cost to you. This new order will be governed by the provisions of these general conditions of purchase including the exercise of the right of withdrawal.
Please note that after 60 days from the size or color change request on the website, if you have not returned the purchased item first, through one of the return methods offered by Michett, we will be authorized to charge you the purchase price and the corresponding costs of the new order.
17.6. Right of withdrawal and return of orders from another country
If you have ordered products from a member country of the European Union other than France via this website, clauses 17.1, 17.2, 17.3 and 17.5 above apply provided that the withdrawal by a courier mandated by us can only be made from the initial delivery address located in mainland France.
Also, we inform you that in no case (with the exception of clause 17.4 for which this clause 17.6 does not apply) we will not bear delivery costs for destinations other than those corresponding to the address initial delivery. We will also not bear return costs from destinations other than mainland France.
17. RESPONSIBILITY AND DISCLAIMER
Our responsibility, under these Conditions, can not be engaged in the event that the non-performance of our obligations is attributable to the act of a third party, to your fault or to an event of force majeure as defined by article 1218. of the Civil Code and by the
Notwithstanding the foregoing, our liability will not be subject to any exclusion or limitation in the following cases:
1. death or personal injury caused by our negligence;
2. fraud or fraud; or in any case where it would be illegal or against the law to exclude, limit, or attempt to exclude or limit our liability.
Due to the open nature of this website and the possibility that errors may occur in the storage and transmission of digital information, we do not guarantee the accuracy or security of any information transmitted or obtained through this website. website, unless expressly stated otherwise.
All documents, descriptions and information relating to the products appearing on this website are provided "as is", without being covered by any warranty, express or implied, with the exception of the guarantees provided for by law. In this sense, if you are a party to the Contract as a consumer, we are required to deliver products to you that comply with the contractual provisions and we are liable to you in the event of a lack of conformity found at the time of delivery. The products are considered to be in conformity with the contractual provisions if the following conditions are met: (i) they must conform to the description that we have presented and have the characteristics that we have set out on this website; (ii) they must be suitable for the purposes for which products of this type are generally designed; (iii) they must meet the quality and performance criteria which are generally accepted for products of the same type and which can be reasonably expected.
To the extent provided by law, all guarantees are excluded, with the exception of guarantees benefiting consumers, which cannot legitimately be excluded.
It is recalled that the consumer who decides to act as a legal guarantee of conformity:
Can choose between repair and replacement of the good, subject to the conditions related to cost, provided for in Article L 217-9 of the Consumer Code;
Is exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four months following the issuance of the
The legal guarantee of conformity applies independently of any commercial guarantee granted.
The consumer can decide to invoke the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code. In this case, the consumer can choose between the resolution of the sale and a reduction of the sale price, in accordance with article 1644 of the Civil Code.
Reminder of the provisions of the Consumer Code:
- ArticleL 217-4 of the Consumer Code: The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.
- Article L 217-5 of the Consumer Code: To comply with the contract, the goods must:
- Be fit for the use usually expected of a similar item and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;
- Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
- ArticleL 217-12 of the Consumer Code: The action resulting from the lack of conformity lapses two years after the issuance of the
- Article 1641 of the Civil Code: The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it. , or would have given only a lower price, if he had
- Article 1648 paragraph 1 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the
The products we sell, especially items of an artisanal nature, often have characteristics unique to the natural materials used in their manufacture. These characteristics may be subject to variation in fibers, texture, knots or color. These variations can in no case be considered as defects or damage. On the contrary, you must be aware of the existence of these variations and be able to appreciate them. We only choose the highest quality products, but the natural characteristics are inherent in our products and should be accepted as part of their intrinsic appearance.
The provisions provided for in this clause will in no way affect your rights as a consumer, nor your right to terminate the Contract.
As a consumer, if you believe that your rights have been violated, you can address your complaint to the following email address: service@training-collar.store
in order to seek an amicable settlement.
Also, if your purchase was made on our website, we hereby inform you that, in accordance with European Regulation n ° 524/2013, you have the right to request the resolution of your dispute on the platform dedicated to online resolution of consumer disputes accessible via the following email address: http://ec.europa.eu/consumers/odr/.
In this regard, for all written complaints previously addressed to our customer service for less than a year and not satisfied, in accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, we offer you the possibility of using the mediation service. MEDICYS by electronic means: www.medicys.fr or by post: MEDICYS, 73, Boulevard de Clichy, 75009 Paris.
18. PROPRIÉTÉ INTELLECTUELLE
Vous reconnaissez et acceptez que tout droit d'auteur, toute marque déposée et tout autre droit de propriété intellectuelle portant sur l'ensemble des informations ou contenus figurant sur ce site Internet seront, à tout moment, notre propriété ou celle de ceux qui nous ont accordé la licence. Vous ne pouvez faire usage de ces informations que dans la mesure où vous serez autorisé expressément à le faire, par nous-mêmes ou par ceux qui ont accordé la licence. Ceci ne vous empêche pas d'utiliser le présent site Internet pour copier des informations nécessaires à votre commande ou vos informations d’identification.
19. VIRUSES, PIRACY AND OTHER COMPUTER CRIMES
You must not misuse the website by intentionally introducing viruses, Trojans, worms, logic bombs and other malicious or technologically harmful devices. You must not attempt to gain unauthorized access to this website, the server on which this website is hosted, or any server, computer or database connected to our site. You agree not to attack this website through a denial of service or a distributed denial of service.
Any violation of this clause constitutes an offense under the applicable regulations. We will notify the appropriate authorities of any such breach and cooperate with them to uncover the identity of the hacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website.
We are not responsible for any loss or harm resulting from a denial of service attack, virus or any other malicious or technologically harmful device or material caused to your computer, equipment or data. or your information as a result of using this website or after downloading files from this website or files from other sites to which this site has directed you.
20. LINKS ON OUR WEBSITE
If our website contains links redirecting to other websites and data of third parties, these links will be provided for informational purposes only, without our having any control over the content or data of these sites. Accordingly, we decline all responsibility for any loss or harm resulting from the use of these links.
21. WRITTEN COMMUNICATIONS
Under applicable regulations, we are required to send you certain information or communications in writing. By using this website, you agree that your communication with us will be primarily electronic. We will contact you by e-mail or notify you through alerts posted on our website. For contractual purposes, you consent to the use of this electronic means of communication and you agree that all contracts, announcements, information and other messages that we send to you electronically
comply with legal provisions requiring such communications to be in writing. This provision does not affect your rights.
22. NOTIFICATIONS
Please preferably use our contact form to send us your notifications. Unless otherwise specified, in accordance with the provisions of clause 22 above, we may send you notifications to the email or postal address you provide to us when placing your order.
It is understood that notifications will be properly made and received the instant they are posted on our website, 24 hours after an email has been sent, or three days from the date of postage of any letter. To prove that a notification has been delivered, it will suffice to demonstrate, in the case of a letter, that the address was correctly written and that it has been franked and mailed; in the case of an electronic mail, it will be sufficient to demonstrate that the latter was indeed sent to the electronic address indicated by the recipient.
23. TRANSFER OF RIGHTS AND OBLIGATIONS
The Contract is binding on the parties, as well as their respective successors, assignees and assigns.
You may not transmit, assign, encumber, or otherwise transfer a Contract or any of the rights or obligations arising from it without obtaining our prior written consent.
We may transmit, assign, encumber, subcontract or otherwise transfer a Contract or any of the rights or obligations arising from it, at any time during the validity period of the Contract. For the avoidance of doubt, these transmissions, assignments, charges and other transfers shall not prejudice the rights which, if any, are recognized by law to you as a consumer, and shall not constitute any limit, restriction or exclusion of guarantees. explicit or implicit that we could have granted you.
24. FORCE MAJEURE
We will not be held responsible for any non-performance or any delay in the performance of our contractual obligations caused by events beyond our reasonable control (hereinafter "Force majeure") as defined in article 1218 of the Civil Code and by case law.
It is understood, on the one hand, that our contractual obligations will be suspended for as long as the case of Force Majeure lasts and, on the other hand, that our execution deadlines in order to meet these obligations will be extended for a period equivalent to that of the case of Force Majeure. As far as possible, we will do our best to put an end to the Force Majeure event or to find a solution that allows us to perform our contractual obligations despite the Force Majeure event.
25. RIGHTS OF WAIVER
If we cease to demand that you strictly fulfill your obligations under the Agreement or any of these Terms, or if we do not exercise the rights or remedies to which we are entitled under this Agreement or under this Agreement '' one of these Conditions, this will in no case constitute a
waiver or limitation of such rights or remedies and will not relieve you from complying with your obligations.
No waiver by us of any specific right or remedy shall constitute a waiver of other rights or remedies under the Agreement or the Terms.
No waiver by us of any of these rights, remedies or conditions under the Contract will be effective until it is expressly qualified as such and communicated to you in accordance with the provisions provided for. in the notifications clause above.
26. PARTIAL NULLITY
If any of these Conditions or any of the provisions of the Contract is deemed null and void by virtue of an irrevocable decision from a competent authority, the other general conditions will remain applicable without being affected. by this decision.
27. ENTIRE CONTRACT
These Conditions and any document indicated in these same Conditions constitute the entire Contract concluded between the parties with regard to the subject of the latter, and replace any agreement, promise or pact concluded beforehand orally or in writing between the parties. parts.
The parties agree that neither of them relied on any declaration or promise made by the other party or possibly arising from any written or oral statement during the negotiations between the parties before the conclusion of the Contract, except for the provisions expressly stipulated in these Conditions.
Each of the parties waives the right to exercise any recourse concerning any false statements, oral or written, issued by the other party, before the date of signature of the Contract (unless these false statements have been issued fraudulently). The only recourse that the other party can exercise will relate to the breach of Contract, as stipulated in these Conditions.
28. OUR RIGHT TO MODIFY THESE CONDITIONS
We have the right to revise and modify these Terms at any time.
You are subject to the terms and conditions in effect at the time you use this website or place an order, unless the law or the competent authorities require us to modify these terms, these Terms or the privacy policy retroactively. In this case, any possible modification will also apply to the orders which you will have previously placed.
29. APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and the purchase contracts for products on this site will be governed by French law.
Any dispute arising out of or related to the use of the site or to said Contracts will be subject to the non-exclusive jurisdiction of the French courts and tribunals.
The provisions of this clause in no way affect your rights as a consumer, under the applicable legislation.
30. COMMENTS AND SUGGESTIONS
Your remarks and comments are always welcome. You can send them to us using the contact form.
Official complaint forms are also available to consumers and users. You can get them by calling 688 388 834 (non-surcharged call, excluding any cost depending on your operator) or by completing the contact form.
Last update: 04 August 2020
ANNEX
Withdrawal form
(form to be completed and returned to us only if you wish to withdraw)
Address:
IPET SARL-LONDON
364-366 Fulham Rd,
Kensington,
London SW10 9UU
United Kingdom
service@cmonami.net
I hereby declare that I withdraw from the sales contract for the following goods: Order of / delivery of (*)
Name of consumer Address of consumer
Consumer's signature (only for paper forms)
Dated
(*) Delete the unnecessary mention